Who We Are
JOBOX is a multi-vertical service platform designed to unify TV, VoIP, community cameras, AI detection, device management, billing, and subscriber services under one ecosystem. We serve consumers, resellers, and service providers (such as ISPs, WISPs, HOAs, and MDUs).
Our platform operates across several verticals:
- Live TV & IPTV delivery
- VoIP & PBX calling
- Neighborhood & community camera grids
- AI detection and alerting
- Billing, invoices, and subscriptions
- Support, ticketing, and automated communications
- Admin, reseller, and partner management
Information We Collect
We collect information to operate our services, provide support, and improve reliability.
Information you provide to us
- Account details (name, email, phone, login credentials)
- Service selections and preferences
- Support requests, ticket messages, uploads, and communications
- Billing and payment information
- Device IDs, activation codes, and hardware identifiers you register
Information collected automatically
- IP address, device type, and login metadata
- Error logs, diagnostics, and system performance data
- Service usage (TV, VoIP, cameras, AI alerts, etc.)
- Event logging necessary to maintain security & uptime
Camera & AI features
Camera feeds are processed only when users enable them. AI detection uses frames or events for: vehicles, people, motion patterns, license plates (optional), and event classification.
Camera owners control sharing: private, group-only, invite-only, public, or authorities-only.
How We Use Information
- To provide TV, VoIP, camera, AI, and community services
- To manage subscriptions, payments, renewals, and invoices
- For security, fraud prevention, and system protection
- To offer customer support and resolve technical issues
- To enable device activation and provisioning
- To send notifications such as alerts, invoices, or support replies
- To improve platform performance and reliability
When We Share Information
- Service providers who help operate core features (billing, streaming integrations, AI processing, VoIP).
- Resellers you choose when signing up under a reseller or partner.
- Technical partners for IPTV, VoIP, and app integrations.
- Legal or safety reasons if required by law or to prevent harm.
- Business transfers (mergers, acquisitions, restructuring).
Your Choices
- You can update account info anytime.
- You may disable or delete cameras you own.
- You control camera-sharing options.
- You can opt out of non-essential emails.
- You may request data export or account deletion.
Contact Us
For questions about this Privacy Policy or your data, contact:
support@jobox.tv